Last Updated: 14 March 2025
Company: CloudOU
Platform: CloudOU (the "Desktop / Mobile")
Services: AI-powered course creation tools, online mentoring services, and a course catalog.
1. Acceptance of These Terms
Welcome to CloudOU.AI ("CloudOU", "we", "our", or "us"), an AI-powered learning and knowledge platform operated by Clouder Corp., a Delaware corporation, USA, together with AI Cloud Pvt. Ltd., India.
These Terms and Conditions ("Terms") govern your access to and use of CloudOU's website, applications, software, artificial intelligence features, educational resources, content, and related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must discontinue use of the Services immediately.
We may update these Terms from time to time. When we make material changes, we will notify users through the platform, by email, or through other reasonable means. Continued use of the Services after the updated Terms become effective constitutes your acceptance of the revised Terms.
2. About CloudOU
CloudOU.AI is an AI-powered learning platform designed to help individuals and organisations create, discover, manage, and consume educational content.
Our Services may include AI-assisted learning, course creation, assessments, document analysis, knowledge management, collaboration tools, coding environments, learning analytics, and other educational technologies for Learners, Creators, educational institutions, and enterprise customers.
CloudOU continually evolves its Services and may modify, improve, introduce, or discontinue features at its discretion.
3. Eligibility
You may use the Services only if you have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.
CloudOU may be used by:
- Learners
- Creators
- Universities and educational institutions
- Faculty members and educators
- Corporate organisations
- Enterprise customers
- Authorised representatives of partner organisations
Users under the age of 18 may access the Services only with the consent, supervision, or authorisation of a parent, legal guardian, educational institution, or other authorised representative where required by applicable law.
By using CloudOU, you represent and warrant that the information you provide is accurate and that you satisfy all eligibility requirements.
4. User Accounts
Certain features of the Services require users to create an account.
When creating an account, you agree to:
- Provide accurate, complete, and up-to-date information.
- Maintain the confidentiality of your login credentials.
- Promptly update any information that becomes inaccurate.
- Notify CloudOU immediately if you suspect unauthorised access to your account.
You are solely responsible for all activities conducted through your account.
CloudOU reserves the right to suspend, restrict, or terminate accounts that contain false information, violate these Terms, compromise platform security, or are otherwise used unlawfully.
5. Learners and Creators
CloudOU serves different categories of users.
A Learner is any individual who uses CloudOU to access educational content, courses, AI-powered learning tools, assessments, certifications, or related Services.
A Creator is any individual or organisation that creates, uploads, publishes, manages, distributes, or monetises educational content, including courses, videos, documents, assessments, presentations, code, or other learning resources through CloudOU.
Additional terms may apply to institutional customers, universities, enterprise clients, and Creators participating in commercial programmes.
6. Student Verification
Some features of CloudOU are available only to verified students.
Where applicable, users registering as students may be required to verify their status by providing a valid student identification card or any other documentation reasonably requested by CloudOU or the participating educational institution.
CloudOU reserves the right to reject, suspend, or terminate accounts where verification cannot be completed or where false or misleading information has been provided.
7. Acceptable Use
Users agree to use the Services responsibly, ethically, and in compliance with applicable laws.
You agree that you will not:
- Use the Services for unlawful or fraudulent purposes.
- Upload malware, viruses, or malicious code.
- Attempt to gain unauthorised access to CloudOU systems or other user accounts.
- Interfere with the security, integrity, or operation of the Services.
- Circumvent platform restrictions or technical safeguards.
- Harass, threaten, or abuse other users.
- Upload content that infringes intellectual property or other legal rights.
- Use the Services to distribute misleading, unlawful, defamatory, harmful, or abusive material.
- Use automated tools or bots to scrape or misuse the platform without prior written permission.
CloudOU may investigate suspected violations and take appropriate action, including removing content, restricting access, suspending accounts, or terminating Services without prior notice.
8. User Content
CloudOU allows Learners and Creators to upload, create, store, publish, and share educational content through the Services.
This may include documents, PDFs, presentations, videos, images, code, assignments, notes, research papers, assessments, learning resources, and other educational materials.
Users retain ownership of the content they upload.
By uploading content to CloudOU, you grant us a limited, non-exclusive, worldwide licence to host, store, reproduce, process, display, transmit, and use such content solely for the purpose of operating, securing, maintaining, improving, and providing the Services.
You remain solely responsible for all content you upload.
By submitting content, you represent and warrant that:
- You own the content or have obtained all necessary rights, permissions, and licences.
- Your content does not infringe copyrights, trademarks, patents, trade secrets, privacy rights, or any other third-party rights.
- Your content complies with all applicable laws and these Terms.
CloudOU does not review or verify ownership of uploaded content and assumes no responsibility or liability for user-generated materials.
9. Artificial Intelligence Features
CloudOU incorporates artificial intelligence technologies to enhance learning, productivity, and educational experiences.
Our AI features may generate explanations, summaries, notes, assessments, quizzes, coding assistance, recommendations, learning pathways, and other educational outputs.
While we strive to provide reliable and helpful results, AI-generated content may occasionally be inaccurate, incomplete, outdated, biased, or unsuitable for a particular purpose.
Users are solely responsible for reviewing and verifying AI-generated outputs before relying on them for academic, professional, legal, financial, medical, research, or other important decisions.
AI-generated content should not be considered a substitute for independent judgment or professional advice.
CloudOU does not guarantee that AI-generated outputs will always be accurate, unique, complete, or free from errors.
CloudOU may use AI interaction data to improve the performance, quality, safety, and reliability of its AI-powered Services in accordance with our Privacy Policy.
10. Intellectual Property
Unless otherwise stated, CloudOU and its licensors own all rights, title, and interest in the Services, including our software, source code, user interface, platform architecture, branding, trademarks, logos, designs, graphics, educational resources, AI models, and other proprietary technology.
Except as expressly permitted by applicable law or with our prior written consent, you may not:
- Copy, reproduce, modify, distribute, or publish any part of the Services.
- Reverse engineer, decompile, or attempt to extract source code.
- Remove proprietary notices or branding.
- Use CloudOU's trademarks or branding without prior written permission.
Nothing in these Terms transfers ownership of CloudOU's intellectual property to users.
11. Subscriptions, Payments, and Billing
Certain CloudOU Services may be offered on a paid subscription or one-time purchase basis. Subscription plans, pricing, billing cycles, payment methods, and available features will be displayed at the time of purchase.
By subscribing to a paid Service, you authorise CloudOU or its authorised payment providers to charge the applicable fees using your selected payment method.
Unless otherwise stated, subscriptions may automatically renew at the end of each billing period. You may cancel your subscription at any time; however, cancellations will generally take effect at the end of the current billing cycle unless otherwise required by applicable law.
CloudOU reserves the right to modify pricing, introduce new plans, or discontinue existing plans upon reasonable notice. Continued use of paid Services following such changes constitutes acceptance of the updated pricing.
Unless expressly stated, all payments are non-refundable except where required under applicable law or as described in a separate refund policy.
12. Third-Party Services
CloudOU may integrate with or provide access to third-party services, software, applications, artificial intelligence providers, cloud infrastructure providers, payment processors, communication platforms, authentication services, and educational technologies.
Your use of these third-party services may be subject to their own terms, conditions, and privacy policies. CloudOU does not own or control these services and is not responsible for their availability, functionality, security, or content.
We encourage users to review the terms and privacy practices of any third-party service they choose to access through CloudOU.
13. Privacy
Your privacy is important to us.
Our collection, use, storage, processing, and sharing of personal information are governed by the CloudOU Privacy Policy, which forms an integral part of these Terms.
By using the Services, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your information as described therein.
Where CloudOU is used through a university, educational institution, or enterprise customer, additional institutional agreements or data processing arrangements may also apply.
14. Suspension and Termination
CloudOU reserves the right to suspend, restrict, or terminate your access to the Services at any time if we reasonably believe that you have:
- Violated these Terms or any applicable law.
- Submitted false or misleading information.
- Engaged in fraudulent, abusive, or unlawful activity.
- Compromised the security or integrity of the platform.
- Infringed the intellectual property or legal rights of another person.
- Used the Services in a manner that could harm CloudOU, its users, or third parties.
We may also suspend or discontinue all or part of the Services for maintenance, security, legal compliance, or operational reasons.
Termination of your account does not affect any rights or obligations that arose before termination, including payment obligations or liability for prior conduct.
15. Disclaimer of Warranties
CloudOU is provided on an "as is" and "as available" basis.
To the fullest extent permitted by applicable law, CloudOU disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties relating to:
- Availability
- Accuracy
- Reliability
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Continuous or error-free operation
We do not guarantee that:
- The Services will always be available without interruption.
- The Services will meet every user's expectations or requirements.
- Errors, bugs, or security vulnerabilities will never occur.
- AI-generated outputs will always be accurate, complete, or suitable for your intended purpose.
Your use of the Services is entirely at your own risk.
16. Limitation of Liability
To the fullest extent permitted by applicable law, CloudOU, Clouder Corp., AI Cloud Pvt. Ltd., their affiliates, directors, officers, employees, contractors, licensors, partners, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:
- Your use of or inability to use the Services.
- Loss of data, content, profits, revenue, goodwill, or business opportunities.
- Reliance on AI-generated outputs or educational recommendations.
- User-generated content.
- Third-party services integrated with the platform.
- Unauthorised access to your account or information.
Where liability cannot legally be excluded, CloudOU's total aggregate liability shall not exceed the amount paid by you for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot be limited or excluded under applicable law.
17. Indemnification
You agree to defend, indemnify, and hold harmless CloudOU, Clouder Corp., AI Cloud Pvt. Ltd., their affiliates, officers, employees, contractors, licensors, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:
- Your use of the Services.
- Your violation of these Terms.
- Your violation of any applicable law.
- Your infringement of any third-party intellectual property, privacy, or other legal rights.
- Any content you upload, publish, or distribute through the Services.
18. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws applicable to the entity providing the Services.
For users accessing the Services through AI Cloud Pvt. Ltd., these Terms shall be governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of the courts located in [India].
For users accessing the Services through Clouder Corp., these Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles, and any disputes shall be resolved in the competent courts of Delaware unless otherwise required by applicable law.
19. Changes to These Terms
CloudOU may revise these Terms periodically to reflect changes in our Services, legal requirements, or business operations.
Where material changes are made, we will provide reasonable notice through the platform, email, or other appropriate communication channels.
The updated Terms become effective on the date specified at the top of this document. Continued use of the Services after the effective date constitutes your acceptance of the revised Terms.
20. Contact Us
If you have any questions regarding these Terms or the Services, please contact us:
CloudOU.AI
Operated by Clouder Corp. (Delaware, USA) and AI Cloud Pvt. Ltd. (India)
Email: hello@cloudou.ai
Website: www.cloudou.ai
21. Miscellaneous
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
CloudOU's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
These Terms, together with our Privacy Policy and any additional agreements applicable to specific Services, constitute the entire agreement between you and CloudOU regarding your use of the Services and supersede any prior understandings or agreements relating to the Services.
